Privacy Policy
At our platform, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, book a Tarot or Astrology reading, or subscribe to our services.
1. Information We Collect
When you interact with our website or book a service, we may collect the following personal information:
- Contact Information: Your name, email address, and phone number (WhatsApp).
- Birth Details: Date, exact time, and location of birth (required solely for generating accurate astrology forecasts and personalized readings).
- Consultation Data: Questions, context, or notes you submit for your readings.
- Payment Details: Billing information processed securely through third-party payment gateways. (We do not store your credit/debit card details on our servers).
2. How We Use Your Information
We use your personal data strictly to deliver and improve our services, including:
- Preparing and delivering personalized Tarot and Astrology voice notes via WhatsApp or email.
- Scheduling and conducting live 1-on-1 consultations via Google Meet.
- Sending booking confirmations, delivery updates, and administrative notices.
- Fulfilling multi-month subscriptions (such as Monthly Zodiac Readings).
3. Strict Confidentiality & Reading Privacy
- 100% Private & Confidential: All details shared before, during, or after your session—including your personal questions, life situations, and reading outcomes—are kept strictly confidential.
- No Recording Disclosures: Live session discussions and custom audio notes are created for your personal use only. We will never share, post, or publish your personal readings or identity without your explicit written consent.
4. Data Sharing & Third-Party Services
We do not sell, rent, or trade your personal information to third parties. We only share necessary data with trusted service providers who assist us in operating our business:
- Communication Tools: WhatsApp and Google Meet for session delivery and communication.
- Payment Gateways: Secure payment processors to handle transactions.
- Website Analytics: Basic, non-personally identifiable traffic data to improve website performance.
5. Data Security & Retention
We implement reasonable technical and organizational measures to ensure your personal information remains secure. We retain your submitted birth details and booking records only for as long as necessary to fulfill your requested services or maintain internal accounting records.
6. Your Rights
You have the right to:
- Access, update, or request the deletion of your personal contact data from our active database.
- Opt out of any promotional communication at any time.
To request data updates or deletion, please contact us directly via WhatsApp or email through our website.
7. Contact Us
If you have any questions, concerns, or inquiries regarding this Privacy Policy, please reach out through our official website contact page.